I have two lights (hall and living room). Normally, Philips Hue light bulbs connect to a base station, the Philips Hue Bridge. The Hue bridge is working and the Hue app will control the lights. is my strip damaged? Light Bulbs. I bought two 4-pack hue White A19 bulbs from Best Buy to connect to the Philips Hue bridge and colored lights starter pack I received for Christmas. My hue devices are only 9 months old. I need to reset all of them and connect them to a different hub/bridge (not Phillips) I do not have a remote control to do this, and I do not want to buy one. I’m not exactly sure when it started but now it takes about 10 minutes for the lights to turn on. I have followed all set up instructions, “discover device” instructions. i have several hue lights but the last couple i picked up had some issues. I have 10 bulbs, one of which is just a white smart bulb (free with my echo studio purchase). I am getting headaches. Note that it is essential that you first make sure all bulbs are turned on at the main switch and that power is going to the bulbs. Select Skills & Games. So far, after 3 hours, only two of the eight bulbs I’ve set up have been successful. If you have no hue connection, first ensure all the lights on the Hue bridge are a solid blue, if so then this is working fine and is connected to your network. Google is almost instant but Alexa is delayed, sometimes the lights switch one one after the other. Under “settings” within the Philips Hue app, select “Accessory Setup”. I have even set them all up in the Amazon app. After that, click on âadd serial numberâ option on the app. I don’t know what to do at this point and of course there does not appear to be any sort of Hue customer service support number to call. It’s the perfect sidekick to Philips Hue smart lights, giving you hands-free voice control — just by asking Alexa. It would turn on and stay on for a few seconds and then turn off, leaving the room in total darkness. away from the hub and nothing …, The lightstrip was working OK through Bluetooth but, that’s now stopped working too so I’m a bit stuck with what to do now …. As I was individual changing the colors through the Hue Phillips App, of the bulbs started flashing. I have a Hue Go which is about 4 months old. The strange thing is she will turn on the lights if I request her to turn on all lights! My Philips Hue White light does not seem to work. Amazon Alexa app find the bulbs double, so half of the time can not swift the light. Found any help for this? (The bridge is hardwired into my router.). Repeat this multiple times and turn it on again. I’ve spent the last 3 hours trying to get them to connect to the bridge. For the money spent on these light bulbs, I am very frustrated with this lack of trustworthiness. Look on the dimmer label for LED and CFL. Manufacturer-specific instructions: Innr; Philips Hue; Sengled Element Touch So our hall can get quite dark, due to weather conditions & lack of window light, any time during the day. i have tried deleting the bulb and reinstalling it, i have tried it in different fixtures and even swapped it out with one that has a good hue bulb but still have the same issue. I was so excited for Philips Hue, but I guess I’ll be taking everything back for a refund, and then try to find something that actually works. After that, key in the serial numbers of the bulb. It will turn on and off and the two others do nothing. Lights 1 & 2 are solid blue. This can happen when setting up if you bulbs are out of range of the hub or perhaps depending on where the bridge is positioned. I have created a group called “iving room lights”but it will not allow me to control the lights when I attempt to switch them on together either by voice or via the app, it’s as though it’s not recognised. Well, this could be due to a problem with the settings. (Note that the connection between the bridge and the Amazon echo is only possible if there is a wifi connection and it should be from the same router. All you require to make sure that this sytem is working is an Amazon Echo, the Amazon Echo Tap or Amazon Echo Dot and a Philips Hue starter kit. It appeared when I purchased the Alexa dot 3 and Echo plus. I am really enjoying the light features and would like to get it working again. Use the Alexa app. But they will also go back to their original color and brightness after … Only one light is controlled by Alexa. You can use a Hue dimmer without a bridge to reset bulbs. There are only certain area you can cut the strip. When it says 'no new … Your email address will not be published. II looked to see if it was something through that app IFTTT but we don’t have anything on there doing anything with the lights? 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